- Provide excellent and personalized service during all client interactions.
- Convert leads into sales through phone calls and WhatsApp communication.
- Nurture and maintain strong relationships with clients to ensure service satisfaction and identify sales opportunities.
- Work independently to manage daily sales tasks while contributing to the team's overall targets.
- Achieve daily KPI focused on connected calls, talktime, and add new opportunity into the sales pipeline.
- Extend new product rollout to clients & highlighting key features.
- Liaise with product teams to report system problems and suggest fixes.