• Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedbacks are attended promptly in a professional manner.
• Handle inbound customers' inquiries & requests via voice & alternate channels (eg. Whatsapp, chat, email & SMS) regarding Products e.g billing inquiries, technical inquiries and general inquiries.
• To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system.
• Responsible to ensure customer’s satisfaction in form of courteous and prompt service and update customers with accurate information.
• Any other tasks as assigned by Supervisor.
Perks & Benefits
- Allowance (travel stipends, transportation, etc.)
- Nearby public transport
- Central location
- Flexible working hours
- Medical insurance
- Personal development opportunities
- Remote work flexibility
工作地点
Bangsar
点击查看在谷歌地图上的位置
