Head Of Sales(Corporate Secretary Background)

The Head of Sales ( Malaysia) is responsible for overseeing the monthly, quarterly, and yearly sales budget for the branch. This role involves leading a team of Account Executives, monitoring their performance against individual targets, ensuring adherence to Key Performance Indicators (KPIs), and maintaining the integrity of the Customer Relationship Management (CRM) system.

**Key Responsibilities:**

Sales Budget Management

• Develop and execute strategic plans to achieve sales targets and expand the customer base.
• Oversee and manage the sales budget for the branch on a monthly, quarterly, and yearly basis.
• Analyze sales data to identify trends, forecast future sales, and prepare reports for senior management.

Team Leadership

• Lead, motivate, and manage a team of Account Executives to achieve individual and team sales targets.
• Conduct regular performance reviews and provide coaching and development opportunities.
• Foster a positive and competitive team environment that encourages continuous improvement.

Performance Monitoring

• Monitor individual and team performance against established targets and KPIs.
• Implement corrective actions when necessary to ensure targets are met.
• Provide regular performance updates to senior management.

CRM Management

• Ensure the CRM system is up-to-date with accurate and complete information on customers, companies, and deals.
• Monitor the use of CRM by the sales team and provide training to ensure compliance.
• Utilize CRM data to inform sales strategies and improve customer relationship management.

Customer Relations

• Build and maintain strong, long-lasting customer relationships.
• Partner with customers to understand their business needs and objectives.
• Resolve customer issues and complaints in a timely manner.

Sales Strategy Development

• Develop and implement effective sales strategies to drive business growth specific to the branch.
• Identify new market opportunities and customer segments.
• Collaborate with marketing and product teams to align sales strategies with business objectives.

Qualifications:

• Education:
• Bachelor’s degree in Business, Marketing, or a related field. A Master’s degree is preferred.
• Experience:
• Above 4 years of experience in sales or a related field, with at least 2 years in a management role.
• Experience in handling corporate secretarial functions and understanding of statutory requirements.

Skills:

• Proven track record of meeting or exceeding sales targets.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficiency in using CRM software and other sales tools.
• Ability to develop and implement sales strategies.
• Strong analytical and problem-solving skills.
• Ability to work under pressure and handle multiple projects simultaneously.
• Proven record of success with the entire sales process, from planning to closing
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability
• Motivational speaking experience
• Proven success rate at levels above sales quota.
• Ability to adapt to a fast-paced and dynamic work environment

Perks & Benefits

• Employee equity
• Nearby public transport
• Flexible working hours