1. Ensure timely execution of store operations*
*Store refers to online stores for Brand partners
- Mastery of online platforms' seller centers (e.g. Lazada / Shopee / TikTok, etc)
- Check and investigate reasons for unsuccessful orders and recommend solutions
- Conduct check on OOS listings and rectify where necessary
- Develop and upload product listings for stores in accordance to best practices
- Maintain promotions for stores and perform ROI analysis for future learnings
2. Develop stores in accordance to best practices
- Analyse traffic, clickthrough rates, and relevant metrics on your Brand Stores
- Partner Brands and internal teams with ultimate objective of increasing conversion rates
- Optimise store layouts quarterly, and during campaigns to improve buyer journey and maximise conversions
3. Reporting and Campaign participation
- Extract daily, weekly, and monthly reports as required
- Ensure 100% campaign participation and campaign product submissions
- Collate campaign deadlines and requirements to coordinate with relevant internal teams
4. Platform Insights and Expertise
- Be an expert of assigned platforms' tools and new developments to ensure stores are up to date with all new developments
- Assist in the development of best practices for showcase and learnings for regional sharing
