Sales Coordinator

As a dynamic and rapidly growing distributor of premium pet products, we are passionate about sustainability and products that enhance pet health. We are dedicated to providing exceptional products and services to our valued clients, while also fostering continuous education to empower pet owners in selecting the best possible care for their beloved pets.

Job Summary

The Sales Coordinator plays a crucial role in supporting the sales team in achieving sales targets and ensuring smooth customer interactions. This position requires a highly organized and detail-oriented individual with excellent communication and interpersonal skills.

Job Responsibilities

• Sales Support:
  • Assisting sales representatives with lead generation, qualification, and follow-up activities.
  • Scheduling and coordinating sales appointments and customer meetings.
  • Arrange and prepare sales materials and samples required by the sales team.
  • Maintaining accurate customer records and sales data in the system.
• Customer Service:
  • Providing excellent customer service to existing and potential clients.
  • Answering customer inquiries and resolving customer issues promptly and effectively.
  • Building and maintaining strong relationships with customers.
• Administrative Support:
  • Handling administrative tasks including taking and processing orders, invoicing, and delivery schedule coordination.
  • Arranging logistics and monitoring driver and transportation movements.
  • Coordinating logistics and travel arrangements for sales team members.
  • Supporting trade shows and other sales events.
• Other duties as assigned

Job Requirements

• Education: Minimum Diploma or higher in any field.
• Experience: 1-2 years of experience in a sales support or customer service role is preferred.
• Skills:
  • Excellent communication and interpersonal skills, both written and verbal.
  • Strong organizational and time-management skills with the ability to prioritize tasks effectively.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Detail-oriented with a high level of accuracy.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • Excellent customer service orientation.
• Personal Attributes:
  • Positive and enthusiastic attitude.
  • Proactive and results-oriented.
  • A strong work ethic and a desire to succeed.

Benefits

• Competitive salary
• Annual leave
• Professional development opportunities
• Employee discounts
• Medical benefits
• EPF
• Socso