Account Officer

Responsibilities:

• Craft new sales proposals and contract renewals.
• Schedule product demos.
• Contact customers via email or phone to answer queries or retrieve information about their account.
• Update internal databases (CRM) with account details.
• Perform back office sales tasks to support account executives as needed.
• Research market trends and competition.
• Create reports on sales and marketing campaigns.
• Maintain digital and physical records of invoices and contracts.
• Address payment issues.
• Identify new revenue prospects.
• Work experience as an Account Officer, Account Coordinator or similar role.

Requirements:

• Experience in customer service field is a plus.
• Proficient with Client Relationship Systems (CRM).
• Strong verbal and written communication skills.
• Time-management abilities.
• Possess at least Bachelor's Degree in Marketing, Business Administration or relevant field.

Perks & Benefits

• Personal leave
• Personal development opportunities