- You ensure check-out is effectively equipped at all times throughout the day; ready and available to help customers when needed.
- You have the knowledge, confidence, and desire to make customer payment easy.
- You know your levels of authorisation to solve payment problems when they occur and recognise when you need to escalate an issue to someone with higher authorisation.
- You pass on the relevant information to deal effectively and efficiently with the customer.
- You offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
- You use the till to accurately register products and register payment from customers according to given routines.
- You ensure our store is a safe and secure environment at all times for visitors and colleagues
- Understanding the IKEA Concept, global solutions, tools and working methods and ensuring using the appropriate manuals from Inter IKEA Systems to help optimise our customers’ shopping experience.
- Follow cash handling procedures to ensure the security of money handling
- Ensure that customers are guided to the appropriate way of payment and secure proper payments from customers.
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