Job Responsibilities:
• Communicate effectively and provide prompt support to both potential and existing clients.
• Handle administrative tasks before, during, and after course publication.
• Prepare the documents for HRDCorp grant applications and claim submissions.
• Follow up with the clients to gather necessary documents or information.
• Ensure timely submission of claim documents to the HRD Corporation.
• Troubleshoot and resolve issues related to HRD grant applications.
• Report work progress and outcomes to superiors.
• Review and ensure the quality of team members' work.
• Monitor the deadlines and ensure timely execution
Job Requirements:
• Minimum qualification: SPM/Diploma/Degree in any related field.
• Fresh graduates are encouraged to apply.
• No experience required (on-the-job training will be provided).
• Proficiency in English, Malay, and Mandarin. Fluency in Chinese is preferred to manage Chinese-speaking clients effectively.
• Proficiency in MS Office applications (Word, Excel, PowerPoint).
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Attention to detail.
