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Jobs in 马来西亚   »   工作在 Cyberjaya   »   信息技术 职位   »   Data Center Operations Analyst
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Data Center Operations Analyst

Experian

Experian company logo
  • Monitor data center operations via a large array of tools to ensure maximum service availability
  • Prompt and efficient triage and remediation of alerts and system notifications
  • Manage high severity incidents including technical bridge calls, incident documentation, and leadership notifications to ITIL standards
  • Partner with Problem Management and Subject Matter Experts on Root Cause Analysis Partner with Change Management to ensure changes adhere to Change Management policies
  • Partner with technical teams on change implementations
  • Analyze system and service trends in support of Continual Process Improvement
  • Develop and document operations center processes and procedures
  • Mentor new team members · Stay current on Experian platforms, products, and service offerings

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