We are looking for a highly motivated & detail-orientated Field Service Technician to join our team. In this role, you'll play a key part in ensuring our lab and diagnostic equipment runs smoothly and efficiently at customer sites.
Responsibilities
- Perform on-site installations, trainings and follow comprehensive testing procedures to verify equipment is operating safely and correctly.
- Provide expert troubleshooting and repair support, assisting both customers and field service teams to resolve technical issues quickly and effectively.
- Conduct assigned service tasks and maintenance on schedule, ensuring customer satisfaction and meeting sales targets.
- Upkeep of service tools & facilities compliance on regulations, licensing requirement and standard issued by the statutory body etc.
- Generate timely & accurate reports and documentation
Requirements
- Minimum Diploma/Advance Diploma within science field – Applied Physics/Biomedical/ Electronic/Mechanical Engineering or equivalent.
- Good knowledge in repair, preventive maintenance & testing, commissioning methodologies and instruments. Experience with laboratory or diagnostic equipment is a plus.
- Strong problem-solving skills and attention to detail.
- Excellent communication and customer service skills.
- Ability to work independently and in a team environment.
- Must possess own car. Able to travel throughout Klang-valley and Outstation.
- Required language(s): Bahasa Malaysia, English.
Benefits
- Attractive salary with other remunerations such as allowances, commissions.
- Annual Bonus and incentives based on performance.
- Supportive and collaborative work environment.
- Training & Mentorship provided.
- Company Events and Trips.
Perks & Benefits
- Commission and bonus
- Allowance (travel stipends, transportation, etc.)
- Nearby public transport
- Company trips
- Paid training and development
工作地点
F-2-1, 32 Avenue Phase II @ Bukit Serdang, Jalan BS 14/3, Taman Bukit Serdang Seksyen 14, 43300 Seri Kembangan, Selangor Darul Ehsan.
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