Responsibilities:
- Oversee and manage the day-to-day IT operations, ensuring all systems and networks are operating efficiently and securely.
- Able to procure necessary IT related equipment for company needs.
- Responsible for ERP system (Epicor Kinetic) to provide first line of support.
- Involve in application design, confirm the system logic, system integration, system interfaces, and system customisations.
- Provide daily technical support for desktops, laptops, printers, servers, and network issues.
- Perform general IT administrative tasks, including managing the fixed asset register, documentation, and guidelines.
- Offer timely end-user support, diligently troubleshooting and resolving IT-related issues while keeping the helpdesk ticketing system updated with accurate information.
- Execute any additional tasks and responsibilities that may be assigned periodically by senior management.
Position Requirements:
- Degree in Computer Science or similar field.
- At least 3 years of ERP (Epicor Kinetic) implementation experience either from an end-user or vendor background.
- Good understanding of ERP functionalities.
- Good planning and coordination skills.
- Strong writing, verbal communication, and presentation skills.
- Good interpersonal skill and with proven ability in troubleshooting and problem solving.
- Able to work travel when is required.
- Fluency in both written and spoken English and Bahasa Malaysia.
Benefits:
- Allowance provided
- Permanent position with salary increment after confirmation
- Annual salary and performance-based bonuses
- 5 working days (Monday to Friday)
- On-site parking
- Air-conditioned work environment
- Access to panel clinics
- Medical and dental claims
- Hospitalization and surgery insurance
- Personal accident insurance
工作地点
PLO 550 Jalan Keluli 3 Kawasan Perindustrian Pasir Gudang,81700 Pasir Gudang
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