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Jobs in 马来西亚   »   工作在 Petaling Jaya   »   信息技术 职位   »   NOC OPERATOR
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NOC OPERATOR

EKTECH EUREKA MSC SDN BHD

EKTECH EUREKA MSC SDN BHD company logo

We are seeking a highly skilled and dedicated Network Operations Center (NOC) Operator to join our team. As a NOC Operator, you will play a critical role in monitoring, troubleshooting, and maintaining our network infrastructure 24/7. You will be responsible for ensuring optimal network performance, responding to incidents, and proactively identifying potential issues.

Key Responsibilities:

1. Network Monitoring:

  • Continuously monitor network performance metrics, including bandwidth utilization, latency, and error rates.
  • Utilize network monitoring tools to identify and diagnose network issues.
  • Proactively identify and resolve potential network problems before they impact service delivery.

2. Incident Response:

  • Respond to network incidents promptly and efficiently, following established procedures.
  • Troubleshoot network issues, including hardware, software, and configuration problems.
  • Escalate critical issues to higher-level support teams as needed.

3. Network Configuration:

  • Configure network devices, such as routers, switches, and firewalls, to meet business requirements.
  • Implement network changes in a controlled and documented manner.

4. Documentation:

  • Maintain accurate and up-to-date documentation of network configurations, procedures, and incident reports.

Qualifications and Skills:

  • Diploma in IT or Bachelor of IT or equivalent
  • Strong understanding of networking protocols (TCP/IP, OSI model)
  • Experience with network devices (routers, switches, firewalls)
  • Proficiency in network monitoring tools such as PRTG.
  • Excellent troubleshooting and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills
  • Ability to work in a 24/7 shift-based environment
  • CCNA or equivalent certification (preferred)
  • Must be able to speak, write and read English, Bahasa and Chinese

Perks & Benefits

  • Commission and bonus
  • Allowance (travel stipends, transportation, etc.)
  • Nearby public transport
  • Regular team activities
  • Company trips
  • Medical insurance
  • Open culture
  • Personal development opportunities

工作地点
12A, Jalan Teknologi 3/3A, Selangor Science Park 1, Kota Damansara, 47810 Petaling Jaya, Selangor
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