Involved in technical and demo support for Omron products and also distributors and channel relationships and partnership collaborations across all levels, while also looking for opportunities to drive further business growth
Key responsibilities:
- Follow-up the latest development of product trend.
- Specialize and build expertise in the assigned product lines.
- Identify customer needs and propose best available product mix or value package.
- Contribute to or participate in product and application seminar with customer.
- Ability to judge the customer application based on the sample given.
- Understand market / customer demand / requirement on product and provide feedback to HQ.
- Develop and share products and technical knowledge which will help solve customer problems.
- Technically competent to support and back up Industry sales team for new applications involving Vision, Smart Sensor, Microscan, PLC, Motion, Sysmac and robot products.
- Conduct off-line and on-line product evaluation / demonstration at customer place.
- Provide system proposal to channel partners and customers.
- Submit weekly report for sample testing results and customer visits.
- To provide internal training (product knowledge sharing) to OMRON’s non-technical support staff, new recruits and channel partners.
