Retail Manager

Key Responsibilities:

1. Branch Operations Oversight

• Supervise and ensure the smooth daily operation of all branches.
• Conduct regular branch visits to monitor performance, resolve issues, and uphold operational standards.
• Standardize processes to ensure consistency and efficiency across branches.

2. Sales and Revenue Growth

• Develop and implement strategies to meet and exceed sales targets across all branches.
• Analyze branch sales performance and implement corrective actions when necessary.
• Drive initiatives to enhance customer satisfaction and loyalty.

3. Leadership and Team Development

• Mentor and train branch supervisors and team to enhance leadership skills and branch performance.
• Provide guidance, training, and support to ensure supervisors and their teams meet objectives.
• Foster a culture of collaboration and accountability among teams.
• Work closely with senior management to define measurable goals tied to the incentive program.
• Track progress against targets and report achievements transparently.

5. Business Development

• Identify growth opportunities and recommend new strategies to improve sales performance.
• Collaborate with marketing and merchandising teams to plan and execute promotional activities.
• Stay informed about market trends and industry innovations to drive business growth.

6. Reporting and Communication

• Prepare detailed reports on branch performance and sales for senior management.
• Act as the key communication link between branches and the head office.
• Ensure clear and consistent communication of company goals and initiatives to branch teams.

Qualifications and Skills:

Education:

• Bachelor’s degree in Business Administration, Retail Management, or a related field.

Experience:

• Proven experience as a Retail Manager or similar role managing multiple branches.
• Strong track record of achieving and exceeding sales targets.

Skills:

• Exceptional leadership and coaching skills.
• Results-driven with a strategic mindset.
• Strong communication and interpersonal skills.
• Proficient in retail management software and sales tracking tools.
• Excellent analytical and problem-solving abilities.

Preferred Skills:

• Experience designing and managing incentive programs.
• Familiarity with inventory and merchandising management.

Work Environment:

• Frequent travel to branches to oversee operations.
• Flexible working hours may be required to align with branch activities.

Job location - MIdvalley Megamall KL, IOI City Mall, 1Utama, Sunway Pyramid Selangor, Gurney Plaza, Queensbay Mall Penang, Midvalley SouthKey JB

candidate who interested this job can contact Ms. Pua

Contact : 0127832393

Email : [email protected] 

Perks & Benefits

• EPF,
• SOCSO,
• EIS,
• Annual leave,
• Birthday gifs&Bonus