The Associate primary responsibility will be to provide administrative assistance to the Client Account Management Team and will play a crucial role in delivering exceptional services to our clients. You will be responsible for assisting with various tasks related to client communication, account management, and administrative duties. A partial list of responsibilities and skills includes:
- Provide administrative support to the client account managers, including preparing documents, reports, and presentations.
- Organize and maintain client files, records, and databases.
- Assist in managing client accounts, including updating account information.
- Preparation of key performance indicators reports.
- Coordinate and schedule client meetings and appointments.
- Work closely with the client account managers to ensure all client needs are met efficiently and effectively.
- Identify and highlight opportunities for internal process improvement and increase in efficiency.
- Conducting research and analysis to support the development of client strategies.
- Participate in team meetings and contribute ideas for improving client services and operational efficiency.
- Perform other duties as assigned and incidental to the work described above.
