Working Days / Hours: 6 days work, shift mode (10.00am - 6.30pm; 1.30pm - 10.00pm)
Working Location: IOI City Mall, FT Putrajaya
Job Responsibilities:
- Advise and inform customers on usage of products.
- Able to establish customers' requirements using questioning techniques and listening skills.
- Able to make good recommendations of products to customers.
- Advice customers on maintenance and care of products (Leather care).
- Recommend products based on customers' requirements.
- Recommend complementary and peripheral products - Shoe-care, leather goods, etc. (link-sell).
- Ensure the team provide excellent customer service experience; to increase the overall service level and performance of the store.
- Attend to customers with types of after sales services.
- Ensure appropriate stock inventory management.
- Close sales to customers' satisfaction.
Requirements:
- Education: SPM and above.
- Minimum 1-2 years relevant working experience in store operation. Must be familiar with retail industry.
- Leadership principles: Be able to act according to the leadership principles and values.
- Coaching and teambuilding: Have good flair for coaching and teambuilding. A motivating can-do attitude must be applied at all times.
- Positive attitude: Responsible, passionate and committed. Highly motivated and target orientated.
- Interpersonal skills: Strong interpersonal skills & communication skills. Possess a hands-on attitude.
Perks & Benefits
- Commission and bonus
- Regular team activities
- Medical insurance
- Personal leave
- Personal development opportunities
- Dental insurance
- Paid training and development
- Allowances for continuing education
工作地点
IOI City Mall
点击查看在谷歌地图上的位置
