Live Streaming Operation Specialist (Tiktok & Shopee)

Responsibilities:

1. Live Streaming Account Management:

• Oversee the day-to-day operations of live streaming accounts.
• Schedule live streaming sessions and ensure timely execution.
• Coordinate with live streaming hosts to plan and prepare content.
• Monitor live streaming for quality and compliance with company standards.

2. Revenue and Performance Responsibility:

• Track and analyze key performance indicators (KPIs) for live streaming.
• Develop and implement strategies to increase viewership and engagement.
• Optimize content and promotional activities to drive revenue growth.
• Conduct performance reviews and generate reports for management.

3. Operational Support:

• Assist the Operations Manager in planning and coordinating live streamingcampaigns.
• Collaborate with marketing, sales, and product teams to align live streaming activities with overall business goals.
• Ensure proper setup and functionality of live streaming equipment and software.

4. Training and Development:

• Provide ongoing feedback and coaching to improve performance.

5. Administrative Tasks:

• Maintain accurate records of live streaming schedules and performance metrics
• Handle logistics and coordination for special events or promotions.
• Ensure compliance with legal and regulatory requirements related to live streaming.

Qualifications:

• Diploma or Bachelor degree in Marketing, Mass Communications, or related field.
• Proven experience in eCommerce operations, live streaming, or digital marketing.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Excellent organizational and multitasking abilities.
• Effective communication and interpersonal skills.
• Proficiency in live streaming software and tools.
• Proficiency in Chinese language will be an advantage point in order to deal with stakeholders from China.
• Ability to work in a fast-paced environment and meet tight deadlines.

Preferred Skills:

• Experience in managing eCommerce platforms and tools.
• Knowledge of social media trends and best practices.
• Creative thinking and problem-solving skills.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Medical insurance