Business Development Manager

Responsibilities:

• Maintain strong relationships with customers, fostering loyalty and long-term partnerships.
• Proficient knowledge and experience in managing imports and exports operations.
• Take the lead in engaging with managing strategic customer interfaces.
• Facilitate communication and collaboration with carrier contacts and monitoring on the performance of carriers.
• Develop, implement, and continuously enhance ocean import/export operational procedures.
• Map company process flows and continuously review to identify efficiency gains.
• Establish and manage relationships with origin counterparts and destination partners.
• Strategically grow a network, lead negotiation of rates and contracts with ocean carriers.
• Help resolve issues with steamship lines, ports and container freight stations, and carriers.
• Stay current with developments and changes in applicable laws, regulations and other government requirements.
• Oversee compliance with applicable regulations, other government requirements and filings, and company standards.

Skills required:

• The candidate should have at least a Diploma or Bachelor’s Degree, preferably in Business Management, Marketing, Supply Chain Management, and/or Logistics.
• A minimum of 5 years of experience in the Ocean freight forwarding industry, with at least 3-4 years in a managerial role, is required for this position.
• The candidate should possess an operational and commercial excellence mindset.
• Strong industry knowledge, understanding of market trends, and logistics requirements are essential.
• The candidate should be results-oriented and have the drive to grow an international freight forwarding business.
• Self-starting and hands-on problem-solving skills are required.
• Excellent communication skills are necessary, with the ability to interact effectively with individuals from diverse cultures.
• Applicant must be eligible to work in Malaysia legally

Our benefits

• On job training
• 5-days work
• We offer a competitive remuneration package which includes allowance and attractive incentive for successful candidate.