ABOUT US
At Teleport, we're the #1 logistics service provider in ASEAN, and we're all about making logistics simple, human, and quick, shaking up the industry across Southeast Asia. Our mission? To move things across Southeast Asia better than anyone else. We are driven by our values: Move with urgency—because time is crucial; Aim to pioneer—constantly innovating to stay ahead; Do it with intent—delivering with purpose and precision; and Keep it real—maintaining authenticity and transparency in all we do.
Learn more about #Teleport by checking out the link below:
https://www.home.teleport.asia/
SALARY RANGE: RM3000 - RM3500
Location: Sepang, Selangor
A DAY IN A LIFE
As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:
- Respond to customer queries promptly and professional
- Communicate solutions and information to merchants and consumers effectively
- Route escalations to the appropriate channels
- Engage in training and development initiatives to improve technical and soft skills
These are minimum-requirement skills and a ‘must-have’ for the role:
- Will be required to work rotating shifts, including weekends and public holidays.
- Must have previous experience in providing exceptional customer service.
- Strong background in logistics, both air and road transport is a plus.
- Experience in e-commerce and start-up environments will be highly advantageous.
- Proficiency in using various communication channels such as E-mail, Chat, and Social Media.
- Fresh grads are welcome to apply
- Mandarin (read and write) is required for this role.
At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!
