Job description
At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.
Job Brief:
- To efficiently and effectively maintain all Konica Minolta products in the field at optimum operational level at all times.
- Ensure the proper service, maintenance and repair of all Konica Minolta products in the designated areas and such service to be carried out promptly, efficiently and courteously.
- Be ready to assist other area / branch when needs arise.
- Installation of printer/scan/fax drivers, applications/software settings on machines/PCs, resolving issues crop up on solutions/applications sold by Konica Minolta, are part of the job responsibilities.
- Ensure all service jobs are properly recorded in Service Reports with all relevant information as requested and such reports must be submitted to Superior same day of service or latest next morning.
- Ensure all parts required are properly recorded in Spare Parts Requisition Form and to acknowledge receipt of parts taken at all times. Unused parts/ spoilt parts must be returned to Spare Parts Department same day or latest next morning.
- To call the Office upon arriving at customer's site and after completion of service calls or as at when directed to do so.
- To attend all Konica Minolta products' service training and any refresher course as may be considered necessary from time to time and/or as directed, and keep up-to-date all technical service bulletins, manuals, modification kits etc as given/taught from time to time.
- Ensure all Company information – spare parts price list, service manuals, technical service bulletins etc are kept confidential and not fall into unauthorized hands.
Job Requirements :
- Candidate should possess in all Engineering fields.
- Required 3-5 of related working experience.
- Good communication skills in English, Malay language for both spoken and written.
- Candidate who has knowledge to repair the Industrial and Production Printer will be added advantage.
