Responsibilities:
- Offer service and customer support during field visits or dispatches.
- Connect workflow to schedule.
- Manage all on site installation, repair, maintenance and test tasks.
- Diagnose errors or technical problems and recommend proper solutions.
- Produce timely and detailed service reports.
- Operate vehicle in a safely manner and utilise field automation systems.
- Abide all company's filed procedures and protocols.
- Work with operation team and share information across the organization.
- Comprehend customer requirements and make appropriate recommendations/briefings.
- Build positive relationships with customers.
Requirements:
- Proven field service experience.
- Ability to troubleshoot, test, repair and service technical equipment.
- Ability to work flexible shifts and to adapt to changing work schedules.
- Proficient with mobile tools and applications.
- Possess at least Diploma or higher in IT or any relevant field.
Perks & Benefits
- Commission and bonus
- Allowance (attendance, travel stipends, transportation, etc.)
- Regular team activities
- Medical claim
- Birthday leave
工作地点
NO. 9 , JALAN SURIA PARK 1, KAMPUNG BARU BALAKONG
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