Quality Testing:
- Support all sourcing Teams, operations and Product Leadership with any requests around data quality testing for new / prospective Suppliers
- Run Quality checks and provide feedback (Such as Acid test, Retailer Accreditation / other defined quality protocols) on sample data as requested.
Data Onboarding:
- Understand the data format agreed with the Supplier as per the contract and complete set up on Ingestion/ any other Input platform
- Data cleaning, verification and classification as needed
- Upload of received files to platform as needed.
- Troubleshooting with the Supplier in case data is not in agreed format or any other issues with data upload such as file issues ( type/ location/ special characters etc.)
BAU Operations:
- Create procedures to support ongoing BAU Ops
- Ensuring data receipt as per schedule, following escalation process if the data not received on the agreed date in the desired format.
- Data cleaning, verification and classification as needed.
- Responsible for sending and contacting retailers to verify data queries or store queries (e.g missing addresses etc)
- Load data/monitor auto upload into ingestion/ any other input platform
- Update retailer KPIs on timeliness and Quality such as Retailer Information Systems(RIS) update
KPI Tracking & Reporting:
- Regularly update Supplier KPIs on data timeliness and Quality (RIS)
- Work with Supplier Compliance & Management to improve Quality KPIs for the Supplier
- Work as a single source of truth for all data/logic related inquiries
TroubleShooting & Enquiries:
- Engage with Supplier SPOC - in case data not received on time or issues with the data.
- Raise ticket and ensure resolution if any issues with NielsenIQ systems to upload data for downstream processes.
- Resolve/escalate issues flagged by inputs systems and follow through the closure.
- Provide analysis and handle communication-related to Client inquiries.
