- Negotiate with 3PL cold chain transporters and external warehouse storage quotation and review in quarterly basis base on market trend to strive lower delivery cost.
- Liaise and co-ordinate with logistic companies to ensure smooth operations and delivery of goods to customers to achieve OTIF KPI Target.
- Perform depot management to ensure optimum stock level and order fulfillment.
- To guide and coach the new personnel on their operation duties.
- Perform cold chain quality management and audit to ensure no cold chain break in delivery, depot, 3PL facilities, and distributor storage and practice high hygiene standard.
- To maintain in good condition the depot and equipment provided by the company.
- To implement operations policies, procedures, safety & regulations.
- To ensure documentations, report & market and customer intelligence are channeled to the relevant departments on a timely manner.
- To build strong internal and external relationship in order to solve customers' complaints & problems through understanding and negotiations.
- Review and monitor daily last mile delivery operation to increase truck load utilization and engage with sales team to improve order for low utilization route to achieve cost saving.
- Cooperate with Plant first mile logistics team to ensure timely delivery to depot and distributor in order to ensure meeting last mile delivery KPI target.
- To perform any other tasks and assignments as directed by the management from time to time.
