Customer Service/Operation Officer
Requirements
• Fresh graduates are encouraged to apply
• Good communication and interpersonal skills
• Ability to multi-task, prioritise and manage time effectively
• Proficiency in relevant software applications and data entry.
Responsibility
• To efficiently handle inbound and outbound customer message inquiries.
• To be constantly guided by company's service standards.
• Ability to resolve customer issues promptly and effectively.
• Effectively manage large numbers of message
• Accurate data entry skills for maintaining records and tracking shipments.
• Follow communication procedures, guidelines and policies
Benefits
- Annual leave and sick leave
- Bonus
- KWSP and SOCSO
- Medical Claim
- Increments to upgrade your basic salary & improve your lifestyle.
- Working hours 8:30am - 6pm (Monday to Friday)