Key Responsibilities:
- Strategic Planning:
- Develop and implement PR and marketing strategies that align with business goals.
- Manage the department's annual budget and resources with the Group Head of Department.
2. Media Relations:
- Build and maintain relationships with journalists, editors, influencers, and media professionals.
- Coordinate press releases, media pitches, and press kits.
3) Content Creation:
- Lead the creation of high-quality content for various platforms, ensuring alignment with brand guidelines.
4) Marketing Campaigns:
- Plan and execute integrated marketing campaigns with the marketing team.
- Monitor and analyze campaign performance to maximize ROI.
- Utilize marketing tools to streamline workflows.
5) Crisis Communication:
- Develop and maintain crisis communication plans for timely responses to PR issues.
- Coordinate internal communication during crises and handle user queries and complaints.
6) Brand Management:
- Ensure consistent brand messaging across all channels.
- Collaborate with the creative team to develop branding materials.
7) Event Coordination:
- Plan and manage company events and industry participation.
- Represent the company at events and engage with stakeholders.
8) Stakeholder Communication:
- Coordinate with internal teams to ensure cohesive communication.
- Develop internal communication materials, like newsletters and announcements.
9) Analytics and Reporting:
- Track and analyze PR and marketing efforts.
- Prepare regular performance reports for management.
9) Vendor Management:
- Liaise with government agencies, local authorities, media, and other relevant parties.
- Manage relationships with external vendors to ensure quality deliverables.
10) Other Duties:
- To comply with Quality Management, Environmental Management, and Occupational Health & Safety procedures.
- Stay informed about industry trends and best practices.
- Manage social media platforms (FB, IG, Twitter, TikTok) and respond to user complaints.
- Perform additional tasks as directed by the Group Head of Department and Management.
Requirements:
- Bachelor's degree in Public Relations, Communications, Marketing, Journalism, or a related field. Advanced degrees or relevant certifications are a plus.
- A minimum of 5 years of experience in public relations, marketing communications, or a related field.
- Demonstrated success in developing and implementing PR and marketing communication strategies.
- Exceptional written and verbal communication skills, with experience crafting compelling and engaging content.
- Strong project management skills, with the ability to manage multiple tasks, deadlines, and stakeholders.
- Experience in crisis communication and media relations, with a proven ability to navigate challenging situations.
- Proficiency with digital marketing tools, social media platforms, and content management systems.
- Ability to work collaboratively with cross-functional teams and manage external partnerships effectively.
- Experience with event planning, coordination, and execution.
- A strong network of media contacts is desirable.
- Ability to work effectively in a fast-paced environment, manage multiple projects simultaneously, and meet tight deadlines.
- Experience with analytics tools (e.g., Google Analytics, Facebook Insights) to track and analyze campaign performance.
Additional Requirements:
- Portfolio showcasing previous creative designs, marketing communication campaigns and writing samples of press releases.
- Strong organizational and project management skills.
- Flexible and adaptable with a proactive attitude towards learning and self-development.
- Ability to work independently as well as collaborate effectively within a team environment.