RETAIL OPERATION JUNIOR EXECUTIVE/ASSISTANT (HQ)

Responsibilities & Job Scopes

1. Manage and maintain our internal POS system, providing daily support to ensure accurate sales data management.
2. Execute daily administration tasks, including but not limited to scheduling, reporting, and coordination of resources.
3. Assist the retail operations team with administrative tasks such as documentation preparation, material organization, quotation preparation and sales reporting including sales performance report, provide sales ideas & opinions.
4. Maintain a high standard of customer service, resolving any issues or complaints in a timely and professional manner.
5. Work closely with retail operations team and backend sales support ensure compliance with all the operations SOPs.
6. Assist in compiling the forecast report among retail outlets and production factory, ensure all the steps is following the accurate flow.
7. Active role in supporting inquiries and requests from retail outlets

Job Requirements

1. Diploma or Bachelor’s degree in Business Administration, Marketing, or related field.
2. Minimum 1 year of experience in operations support or administrative roles, preferably within the F&B industry.
3. Fresh graduate is encouraged to apply for this position too.
4. Good written and communication in English and Chinese.
5. Excellent communication skills for interacting with Retail Operations managers, operations, and production team.
6. Well-organized and detail-oriented with good multitasking skills.
7. A good team player with good interpersonal, communication, organizational and time-management skills.
8. Must be self-motivated, proactive and able to work independently.
9. Proficiency in Microsoft Office and retail management software.
10. Flexible working schedule & venue, with the ability to work on special festive or promotion period needed.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Medical insurance
• Paid training and development
• Remote work flexibility