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Jobs in 马来西亚   »   工作在 Petaling Jaya   »   运输/物流 职位   »   Customer Service Executive Logistic Company
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Customer Service Executive Logistic Company

Agensi Pekerjaan ASK Resources Sdn. Bhd.

Agensi Pekerjaan ASK Resources Sdn. Bhd. company logo

Operational

  • Manage Quotes: Request, present, and get approval for spot quotes; inform operations of accepted quotes.
  • Coordinate Shipments: Record booking details and notify branches for processing.
  • Handle Special Requests: Quickly respond to urgent shipment needs.
  • Track Shipments: Monitor and update clients on shipment status.
  • Prepare Reports: Create and share regular client reports.
  • Enter Data: Input information accurately into client systems.
  • Monitor Services: Check service performance including Hellogic transmissions, resolve issues, and inform clients.
  • Resolve Billing Issues: Ensure clients receive correct invoices promptly.

Client Relationship

  • Develop Clients: Identify and grow new client relationships.
  • Maintain Relationships: Build and sustain effective client connections.
  • Understand Clients: Learn key contacts and specific needs of assigned clients.
  • Ensure Satisfaction: Work with clients and teams to maintain service satisfaction.

Other Duties

  • Training: Attend training sessions or conferences as directed.
  • Additional Tasks: Perform other duties as assigned.

Qualifications

  • Diploma or Degree in Logistics, Supply Chain Management, or a related field.
  • Minimum 2 years of experience in logistics or a similar field.
  • Skilled in monitoring shipments, providing client updates, and completing regular reports.
  • Ability to work with clients, operations, and sales to maintain client satisfaction and manage services.

  • Permanent position
  • Exposure into one of the largest international logistics providers
  • Attractive Salary and Benefits
  • Normal Working Hours 


工作地点
No. 13B, 2nd Floor, Jalan Kenari 7, Bandar Puchong Jaya, 47100 Selangor.
点击查看在谷歌地图上的位置

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