Job Responsibilities:-
Monitoring accounts to identify overdue payments
Finding and contacting debtors to arrange debt payoffs
Collect payments more than 3 months past due
Negotiate payoff deadlines or payment plans
Keeping accurate records abd reporting on collection activity
Met monthly target set by the management
Investigate and resolve discrepancies
Provide quality, professional and prompt customer service to all internal and external customer
Job Requirements:-
Candidate must possess at least SPM/Diploma/ Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
Excellent negotiating skills
Good written and verbal communication skills
Knowledge of payment plans and accounting procedure
Patience and resilience
At least 2 year(s) of working experience in the related field is required for this position.
Preferably Junior Executives specializing in Banking/Financial Services or equivalent.
Perks & Benefits
- Casual dress code
