Internship - Sales & Admin - 实习

RESPONSIBILITIES

1. Outreach & Introduction:

• Reach out to existing and potential customers via email or calls to
• introduce SPS offerings, promotions, and partnership programs.

2. CRM Management:

• Update and maintain SPS CRM (HubSpot) and customer database for
• efficient sales tracking.

3. Follow-Up:

• Promptly follow up on inquiries and quotations to ensure customer
• satisfaction.

4. WhatsApp Management:

• Manage SPS WhatsApp for sales and marketing communication with
• professionalism.

5. Team Collaboration:

• Collaborate with team members to share information and execute sales
• and marketing plans.

6. Affiliation & Collaboration:

• Seek partnerships with institutes, universities, and organizations to expand
• business networks.

7. Event Participation:

• Represent SPS by attending events, trade shows, or conferences as
• needed.

8. Quotation & Invoice Processing:

• Prepare and process quotations and invoices accurately and timely.

9. Training Support:

• Assist in training registration, confirmation, and certificate issuance for
• participants.

10. HRD Claimable Course Coordination:

• Coordinate HRD Claimable Course applications with HRD Corp.

11. Event Preparation Support:

• Support in preparation for public training and events.

12. Training Preparation Coordination:

• Organize training logistics including venue, materials, registration, and
• certifications.

13. Participant Communication:

• Maintain communication with participants via email, WhatsApp, etc.,
• providing necessary information and support.

REQUIREMENTS

The following traits, skills, and attitudes encompass the essential qualities needed for a successful Sales and Admin Support role.

• Go-getter attitude: Driven to achieve sales targets and administrative goals.
• Multitasking ability: Capable of handling various tasks efficiently.
• Result-oriented mindset: Focused on delivering outcomes and meeting
  objectives.
• People-oriented and outgoing: Able to connect with clients and colleagues
  effectively.
• Self-initiative: Takes charge of tasks without constant supervision.
• Continuous learning mentality: Always seeks opportunities for growth and
  development.
• Proficiency in Microsoft Office: Skilled in using essential software for
  administrative tasks.
• Strong organizational skills: Capable of managing time, resources, and
  information effectively.
• Willingness to go the extra mile: Ready to put in additional effort to ensure
  success.
• Adaptability: Flexible in adjusting to changes, priorities, and new responsibilities.

*SPS’s HQ is only 500m from the MRT Train Station*